Dental Smiles
According to our open methodology, this clinic scored 46/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 22 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1346/100
- Best for Expats#1444.5/100
- Best for Dental Implants#1638.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1330.5/100
- Best English-speaking Clinics#1449.2/100
- Best for Families / Children#1346.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on clinic website
Summary
Family dental clinic in Kilimani, Nairobi, located on the 14th floor of One Padmore Place off George Padmore Road. The practice offers separate children's and adult services, including comprehensive dental exams with x-rays, preventive and cosmetic care, and is led by Dr. Joyce Gitangu. The clinic maintains an active presence on Facebook, Instagram, LinkedIn and YouTube.
The website (dentalsmiles.co.ke) was intermittently unreachable during checks on 2026-07-04 (connection refused on some pages, others loaded normally). Additional phone lines: +254 738 066 568, +254 792 457 291. A ZoomInfo listing shows an older address (Commodore Office Suites, Off Ngong Road); the clinic's own site states One Padmore Place, Kilimani. No Google Maps rating could be found on accessible aggregators.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] [s2] | 4/4 |
| ✓ | Dentist names listed Dr. Joyce Gitangu featured; site has a doctors/team section. [s1] [s2] | 3/3 |
| ? | Dentist specializations listed | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Kids and adult service pages (dental exams, veneers, preventive care). [s1] [s2] | 3/3 |
| ✓ | Clear contact details Three phone numbers, email and hours published. [s1] | 2/2 |
| ✓ | English website version Site is in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address published; embedded map not verified. [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published No prices seen on pages reviewed, but site was only partially accessible; not verified site-wide. | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dental-smiles-nairobi-refresh] | 6/6 |
| ◐ | Google review volume [dental-smiles-nairobi-refresh] | 2.5/3 |
| ✓ | Review recency [dental-smiles-nairobi-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence 100% recommendation rate from 19 Facebook reviews. [s3] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms LinkedIn, Instagram (@dentalsmilesnairobi), YouTube, X/Twitter. [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dental exams include x-rays. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Own team page confirms a dedicated implantologist on staff, superseding the third-party guide (dentistkenya.com, now dead) previously used for this fact. [Llic] | 2/2 |
| ? | Orthodontics Invisalign mentioned in search results but not verifiable to a specific page. | 0/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry Dedicated kids' dental exams and children's play area. [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website and materials. [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible Online booking page exists; consultation format not verified. | 0/1.5 |
| ✓ | Clear service explanations Exam pages explain visual examination, cavity detection, x-rays, treatment plans. [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8:30am-7pm, Sat 8am-2pm, open select holidays. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✓ | Mentioned for: best dentist Nairobi [s6] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Nairobi [s7] | 1/1 |
| ✗ | Mentioned for: dental implants Nairobi [s8] | 0/1 |
| ✗ | Mentioned for: emergency dentist Nairobi [s9] | 0/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [s10] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Site pages and subpages well indexed despite intermittent server availability. [s1] [s2] | 2/2 |
| ✓ | Dedicated service pages Separate pages for dental exams, veneers, kids/adult services. [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not published on the clinic’s website — red flag applied [dental-smiles-nairobi-lic] [dental-smiles-nairobi-lic-2]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Joyce Soinda Gitangu [Llic] [dental-smiles-nairobi-doclic] | Founder; General/Implant dentistry (D.M.D, M.P.H, F.I.C.D, F.P.F.A) | B1**8 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Andrew Okiariamu [Llic] [dental-smiles-nairobi-doclic] | Oral Maxillofacial Surgeon | B1**6 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Nejal Sonigra [Llic] [dental-smiles-nairobi-doclic] | Implantologist | B1**3 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Komal Mondavia [Llic] [dental-smiles-nairobi-doclic] | Consultant Orthodontist | B1**7 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Asif Mohamedali [Llic] [dental-smiles-nairobi-doclic] | Consultant Periodontist | B1**0 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Nicholas Githome Mwangi [Llic] [dental-smiles-nairobi-doclic] | Dental Surgeon | B1**6 (KMPDC – Register of Licensed Dental Practitioners) |
| Dr. Natalie Bello [Llic] [dental-smiles-nairobi-doclic] | Dental Surgeon | B1**5 (KMPDC – Register of Licensed Dental Practitioners) |
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Dentist specializations listed
- Information Transparency: Real clinic photos
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentalsmiles.co.ke |
|---|---|
| Phone | +254 706 575 276 |
| https://www.facebook.com/dentalsmilesnairobi/ | |
| Address | One Padmore Place, 14th Floor, George Padmore Road, Off Marcus Garvey, Kilimani, Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dentalsmiles.co.ke/dental-exam/ | Address, phones, email, hours, kids' dental exams incl. x-rays, Dr. Joyce Gitangu, social media links. | 2026-07-04 |
| s2 | https://dentalsmiles.co.ke/home/ | Contacts, hours, Dr. Joyce Gitangu featured, Kids Corner and Adults Services sections. | 2026-07-04 |
| s3 | https://www.facebook.com/dentalsmilesnairobi/ | Facebook presence; 100% recommendation rate from 19 reviews (via search snippet). | 2026-07-04 |
| s5 | https://ke.linkedin.com/company/dental-smiles-nairobi | LinkedIn company presence. | 2026-07-04 |
| s6 | search:best dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s7 | search:English speaking dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s8 | search:dental implants Nairobi | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s9 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s10 | search:Nairobi dental clinic for expats | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| Llic | https://dentalsmiles.co.ke/dental-team/ | Clinic's own team page (re-fetched live 2026-08-26, copyright dated 2026): explicitly lists "Dr. Nejal Sonigra" with the title "IMPLANTOLOGIST" among the dental specialists. | 2026-08-26 |
| dental-smiles-nairobi-refresh | https://www.google.com/maps/place/Dental+Smiles,+General+Dentistry+… | Google rating 4.9 (366 reviews) as of 2026-08-25 | 2026-08-25 |
| dental-smiles-nairobi-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Searched: 'Dental Smiles', 'Dental Smiles Limited', 'Dental Smiles Nairobi' — no matching row for the clinic's confirmed legal name 'Dental Smiles Limited'; only unrelated 'DENTAL SMILES FOR KIDS' (00***9, Dental Clinic, Nairobi) found. | 2026-08-25 |
| dental-smiles-nairobi-lic-2 | https://dentalsmiles.co.ke | Clinic's own site (accessed 2026-08-25): footer identifies legal entity as 'Dental Smiles Limited'; no facility license/registration number published anywhere on the site. | 2026-08-25 |
| dental-smiles-nairobi-doclic | https://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP… | Register row: 'Dr ANDREW IDEIDEI OKIRIAMU', BDS(Nairobi)2011; MDS(Oral & Max)(Nairobi)2022, Specialist Practice, status ACTIVE (matched by name/surname tokens; searched 2026-08-25) | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Link-rot cleanup 2026-08-26: third-party guide dentistkenya.com (s4) confirmed dead (its sole citation was offersImplantology). Re-cited directly onto the clinic's own team page (Llic, dentalsmiles.co.ke/dental-team/, already an existing live source, re-fetched and read directly), which independently confirms a dedicated implantologist (Dr. Nejal Sonigra) on staff - stronger primary-source evidence than the guide it replaces. s4 pruned. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in the fleet external-link sweep (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s4 [https://dentistkenya.com/top-dental-services-in-nairobi-a-complete-guide-for-patients/]: https://dentistkenya.com/top-dental-services-in-nairobi-a-complete-guide-for-patients/ (HTTP 404, rotten) |
| 2026-08-25 | License verification 2026-08-25 against KMPDC registers: clinic's own confirmed legal name 'Dental Smiles Limited' not found in the open KMPDC facility register under >=2 name variants, and the clinic's own website publishes no license number either, so clinicLicense is recorded as verified false; all 7 named dentists matched in the KMPDC dentists register (2 via corrected-spelling variants: 'Okiariamu'→Okiriamu, 'Mondavia'→Mandavia). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged, not permanently closed; captured first-time Google rating 4.9 (366 reviews) and pin coordinates (previously unset). |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
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